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  • Resolved : Outage on our hosted Exchange platform

    Dear customers,We are pleased to inform you that the Exchange service is again fully functional. However, please be aware that mail sent to you during the downtime may experience a short delay before arriving in your inbox. Best regards,The DATACENTER L...
  • update : OUTAGE ON OUR HOSTED EXCHANGE PLATFORM

    Dear customers,Please be informed that the solution is taking a little longer than initially anticipated. We will let you know when it is complete. Thank you for your understanding.The DATACENTER Luxembourg team...
  • Network Outage: 24th January 2011

    Dear customers, We're currently facing some issues on a part of our network and are actively working on solving the problem.We will keep you informed of any progress made. We apologize for any inconvenience this may have caused. We'll con...
  • Network Outage: 07:31 am CET until 07:59 am CET on December 10

    Dear Customer,   We had a network outage at our eBRC Windhof datacenter this morning from 07:31 am CET until 07:59 am CET on December 10. From initial investigation, it appears that one of the core switches had a software issue, causing a net...
  • Network Outage 12 Oct 2010 01:11:36 - 01:13:45 CEST

    Dear customer,We experienced between 12 Oct 01:11:36 and 12 Oct 01:13:45 CEST some problems on our backbone due to a high CPU load on one of our main nodes which disturb the internal routing protocols. Internet access and intra backbone connectivity have ...
  • Mail service outage

    Dear customers,there will be a small interruption of service around 12 noon CET for maintenance on the titan mail server.We apologize for any incovenience it may cause....
  • problems with WAI related webmail services

    Dear customers,We were experiencing this morning problems with WAI related webmail services.The problem was related to the authentication services of the webmail itself, and didn't affected any other email services such as sending and receiving emails.Ple...
  • Our VPS platform is back online

    Dear valued Customer,Our VPS platform is back online.For any problem or if you need any further information, feel free to contact us as usual on support@support.dclux.com.Again, please accept our apologies for any inconvenience caused.Your Datacenter Sup...
  • Problem on our VPS platform

    Dear Valued Customer,Due to an unexpected problem, some parts of our virtualized servers platform are unavailable at the moment. Our teams are working to bring it back online as fast as possible. Please check this page regularly to get the latest news....
  • fiberIP services back to normal

    fiberIP services have been fully restored since 10h11 (CEST)....
  • FiberIP problems

    Dear fiberIP Customer, Since 09h09 AM (CEST) our line supplier is experiencing some problems in his backbone. You might experience some erratic connection on your fiberIP. They are working to resolve the issue as fast as possible. We will keep you infor...
  • Connectivity problems 14th June 2010

    Dear Customer, Yesterday evening between 20h13 and 22h50 pm (CEST), we have experienced unforecasted issues with our infrastructure. We are sorry for any inconvenience and owe you a sincere apology. After a few hours of work, our technical team has mana...
  • Connectivity issues on our network

    Dear customers, we're experiencing routing issues on our network. Our team of network experts is currently working to fix the issue.Please accept our apologies for any inconvenience you may have....
  • Connectivity issues on www.eurodns.com

    Dear Customers, our infrastructure is experiencing some connectivity problems. All our teams are working to resolve the issue. Please accept our apologies for any inconvenience you may have....
  • DNS connectivity restablished

    Dear Customers, We have restablished the DNS connectivity at 17h40 and everything is now back to normal. Thank you for your understanding, Regards,The DATACENTER support team...
  • Connectivity issue on the DNS servers

    Dear Customers, If you are affected by connectivity problems please accept our apologies for any inconveniences this might cause. We are working on this issue in order to restablish the service asap. We will let you know as soon as everything gets ...
  • Connectivity problems to DNS servers

    Dear Customers, If you have been affected by connectivity problems this morning, between 8h40 and 12H50, please accept our apologies for any inconveniences this might have caused. This was due to a hardware failure of one member of our main cluster ...
  • DNS servers problems

    Dear Customers, our DNS plateform is experiencing some connectivity problems. All the teams are working to resolve the issue. Please accept our apologies for any inconvenience you may have. The DATACENTER support team....
  • Maintenance on our mail plateform

    Dear customers, Tomorrow morning, from 5:30 CET to 8:00 CET we will begin a maintenance on our mail platform that will need a down of the Webmail.?We will proceed to the same maintenance the following days :  11 November from 5:30 CET to 8:00 CET 12...
  • End of our mail slowness

    Dear customer, Our email services are now back to a normal functionnal level. Regards, The DATACENTER support team...

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