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Dear Customers, On Tuesday 7th September 2010, between 7:00AM and 7:30AM, a maintenance is planned on our mail servers. During this period, the email services won't be available, meaning that delivery of mails can be delayed. We apologize for any inc...
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Dear valued Customer,Our VPS platform is back online.For any problem or if you need any further information, feel free to contact us as usual on support@support.dclux.com.Again, please accept our apologies for any inconvenience caused.Your Datacenter Sup...
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Dear Valued Customer,Due to an unexpected problem, some parts of our virtualized servers platform are unavailable at the moment. Our teams are working to bring it back online as fast as possible. Please check this page regularly to get the latest news....
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fiberIP services have been fully restored since 10h11 (CEST)....
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Dear fiberIP Customer, Since 09h09 AM (CEST) our line supplier is experiencing some problems in his backbone. You might experience some erratic connection on your fiberIP. They are working to resolve the issue as fast as possible. We will keep you infor...
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Dear Customer,
Yesterday evening between 20h13 and 22h50 pm (CEST), we have experienced unforecasted issues with our infrastructure. We are sorry for any inconvenience and owe you a sincere apology.
After a few hours of work, our technical team has mana...
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Dear customers, we're experiencing routing issues on our network. Our team of network experts is currently working to fix the issue.Please accept our apologies for any inconvenience you may have....
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Dear Customers, our infrastructure is experiencing some connectivity problems. All our teams are working to resolve the issue. Please accept our apologies for any inconvenience you may have....
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Dear Customers,
We have restablished the DNS connectivity at 17h40 and everything is now back to normal.
Thank you for your understanding,
Regards,The DATACENTER support team...
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Dear Customers,
If you are affected by connectivity problems please accept our apologies for any inconveniences this might cause. We are working on this issue in order to restablish the service asap.
We will let you know as soon as everything gets ...
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Dear Customers,
If you have been affected by connectivity problems this morning, between 8h40 and 12H50, please accept our apologies for any inconveniences this might have caused.
This was due to a hardware failure of one member of our main cluster ...
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Dear Customers, our DNS plateform is experiencing some connectivity problems. All the teams are working to resolve the issue. Please accept our apologies for any inconvenience you may have. The DATACENTER support team....
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Dear customers, Tomorrow morning, from 5:30 CET to 8:00 CET we will begin a maintenance on our mail platform that will need a down of the Webmail.?We will proceed to the same maintenance the following days :
11 November from 5:30 CET to 8:00 CET
12...
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Dear customer,
Our email services are now back to a normal functionnal level.
Regards,
The DATACENTER support team...
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Dear Customers,
Our server mail is currently having some slowness problem on incoming and outgoing emails.
Please accept our apologies for any inconvenience you may have.
Best regards,
The DATACENTER support team....
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Thursday, September 4th, 2008A little problem forces us to quickly stop and restart some mail related servicesRegards,The DATACENTER support team...
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End of outgoing/incoming mail slownesses...
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Wednesday, December 17th, 2008Dear Customers,The slowness is caused by a massive email denial of service attempt with multiple spamming servers.We have to identify, block and delete the spams regarding on the incoming ip source.All incoming and outgoing e...
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Dear valued customers, our infrastructure upgrade went successfully and the services are up and running by now.You may find out that emails that you deleted today came back. Don't worry, this is a normal behaviour.Hope you enjoy the speed.
Regards,
The ...
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Tuesday, November 25th, 2008Dear customers,A planned hardware upgrade on our E-mail platform will be carried out today, starting at 0800PM and  performing over the night. No major outages are foreseen, nevertheless short unavailability of the services ...
