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  • Slowness problem on email server

    Dear Customers, Our server mail is currently having some slowness problem on incoming and outgoing emails. Please accept our apologies for any inconvenience you may have. Best regards, The DATACENTER support team....
  • Maintenance on our mail server

    Thursday, September 4th, 2008A little problem forces us to quickly stop and restart some mail related servicesRegards,The DATACENTER support team...
  • End of outgoing/incoming mail slownesses

    End of outgoing/incoming mail slownesses...
  • Slowness outgoing/incoming mail due to a spam attack

    Wednesday, December 17th, 2008Dear Customers,The slowness is caused by a massive email denial of service attempt with multiple spamming servers.We have to identify, block and delete the spams regarding on the incoming ip source.All incoming and outgoing e...
  • UPDATE 2008/11/25 10.30PM

    Dear valued customers, our infrastructure upgrade went successfully and the services are up and running by now.You may find out that emails that you deleted today came back. Don't worry, this is a normal behaviour.Hope you enjoy the speed. Regards, The ...
  • Infrastructure update

    Tuesday, November 25th, 2008Dear customers,A planned hardware upgrade on our E-mail platform will be carried out today, starting at 0800PM and  performing over the night. No major outages are foreseen, nevertheless short unavailability of the services ...
  • Update on VPS problems

    Friday, November 14th, 2008Dear valued Customer,We are currently working with our hardware and software suppliers and will get back to you as fast as possible for a definitive explanation. Rest assured our whole team is working around the clock to ensure ...
  • Our VPS platform is back

    Thursday, November 13th, 2008Dear valued Customer,Our VPS platform is back online and all available datas are currently being restored.For any problem or if you need any further information, feel free to contact us as usual on support@support.dclux.com.Ag...
  • Problem on our VPS platform

    Dear Valued Customer, Due to an unexpected problem, our VPS platform is unavailable at the moment. Our teams are working to bring it back online as fast as possible. Please check this page regularly to get the latest news.Please accept our apologies for ...
  • Upcoming events regarding the speed problems with titan.dclux.com

    Wednesday, November 12th, 2008Dear customers,As you may have noticed, the email platform is currently working a bit slower than usual. This means that emails are sent and received with a 5 minutes delay. We are currently upgrading the infrastructure, and ...
  • Slowness on out and incoming mails

    Monday, November 10th, 2008Dear Customers,Our server mail is currently having some slowness problem on incoming and outgoing emails.We are working on this problem in order to improve the speed of incoming and outgoing emails.Please accept our apologies fo...
  • Slowness outgoing mail after a spam attack

    Wednesday, November 5th, 2008Dear Customers,The slowness was caused by a massive email denial of service attempt with multiple spamming servers.We had to identify, block and delete the spams regarding on the incoming ip source.All incoming and outgoing em...
  • Network Perturbation

    Tuesday, November 4th, 2008Dear valued customers,Due to the failure of the switch some client might have experienced some slowliness for the incoming/outgoing connections from/to the Internet between 11h45 and 15H45.Regards,The DATACENTER support team...
  • Some Slowness with one of our mail servers (titan.dclux.com)

    Thursday, October 30th, 2008Dear valued customers,You may experience some slowness with titan.dclux.com at the moment. The spam engine has stopped working this morning and a large amount of emails have been kept in queue to be dealt with. All incoming ...
  • Electrical maintenance at WD

    Saturday, October 25th, 2008Dear valued customers,Todays early electrical maintenance leaded to some problems with one of our virtualisation servers and caused the reboot of the servers running on it.Please accept our apologies and if you want to contact ...
  • Email possible slowlyness

    Friday, May 30th, 2008Our delivery mail system was experiencing some slowlyness The problem has been solved and the entire mail queue is being treated by now. The return to the normal state is expected for 5.30 PM CET.Best regards, The DATACE...
  • Planned maintenance on our mail and windows hosting servers the March 3rd, 2008

    Friday, February 29th, 2008 We’re planning to update our mail and windows-based hosting servers monday at 7am. This won’t take more than 1/2h. Best regards, The DATACENTER support team...
  • Planned maintenance on our mail servers the 2007/12/03

    Wednesday, November 28th, 2007Hello,A maintenance is planned the 2007/12/03 is planned at 07AM CET. This will result in a temporary unavailability of the webmail and pop/smtp services.Best regards,The DATACENTER support team...
  • Maintenance on our web servers

    Monday, December 10th, 2007Hello,There’s a planned recurring maintenance on our web servers  today to apply some security updates.You shouldn’t be disturbed in any way, but if so, please contact us via mail to support @ support.dclux.comB...
  • Important information on a spam update pushed out this morning

    We’ve received a notification from our spam-engine provider that informs us that they released a too agressive update to our system and that it may result in false positives and that it has been rolled-back.Every Dclux mail system user should conne...

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